How can I protect my event?

You can password protect events, folders and documents.

What kind of content can people share in EventLocker Web App?

Although we highly recommend you share your content in pdf format, you can also use these other formats:

  • Word

  • PDF

  • PowerPoint

  • Excel

  • Jpeg

What is the maximum file size that can be uploaded into Eventlocker Web App?

Currently, the maximum size of a file you can upload is 100MB

How can attendees and exhibitors see who engaging their content?

An exhibitor or attendee can log into EventLocker.me to see who's engaging their content. They can go to “Buy Leads” to view the number of views and downloads their document has received. Sharers can also get a more detailed view by purchasing their leads. Once purchased, we'll show them great information, such as the persons name, company, title, location, and more!

How can exhibitors and attendees share content at my event?

Simply give out your event's unique Eventlocker.me url or have them go to eventlocker.me to search for your event. Once attendees and exhibitors are checked-in, they can upload content anytime. From your dashboard, you have the ability to approve or disapprove any upload.

What browsers and mobile devices do you support?

For desktop, we support the following major browsers:

  • Explorer: version 9

  • Google Chrome: Version 18.0.1025.162

  • Firefox: Version 11.0

  • For Mobile, we support Android and IOS

Why Is Eventlocker.Me Having Trouble Locating an attendee?

Eventlocker uses location to show the events that are near an attendee. If their mobile device is not locating them, have them do the following:

iPhone and iPad Users

  • Check that your devices AND Safari location services are turned on in your “Location” settings. Once turned on, restart Doccaster in a new screen.

  • If you are using Chrome on an Apple device, please be aware that Google and Apple sometimes don’t play well together. Our recommendation is to always launch Doccaster in Safari on Apple devices.

Android Users

  • Turn on your GPS or Wifi

Window and Blackberry Users

  • It's hard for us to locate on these devices but the attendee should still be able to search for the event.

Got more Questions?

support@doccaster.com